Shipping policy

Shipping Policy

Thank you for shopping with Vegale. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Vegale.shop.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and holidays.

Please note that processing times may be extended during high-volume periods, promotions, or holidays.

2. Shipping Time

Vegale offers free standard shipping on all eligible orders.

Estimated delivery time:

  • 5–8 business days after shipment

Delivery times are estimates only and may vary depending on:

  • Shipping destination
  • Carrier delays
  • Weather conditions
  • Holidays or peak seasons
  • Customs processing for international shipments

3. Shipping Costs

We provide free shipping for all orders unless otherwise stated during checkout.

No hidden handling or processing fees are charged.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information during checkout.

Vegale is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately before your order ships.

6. Lost, Delayed, or Stolen Packages

If your package is delayed, lost, or marked as delivered but not received, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist in resolving delivery problems whenever possible.

Vegale is not responsible for packages lost or stolen after confirmed delivery to the provided shipping address.

7. International Shipping

International shipping availability may vary depending on destination country and local shipping regulations.

Customers are responsible for any applicable customs duties, import taxes, or additional fees required by their country.

8. Shipping Restrictions

We reserve the right to limit or refuse shipment to certain regions, addresses, or countries when necessary.

9. Contact Information

Store Name: Vegale
Website: Vegale.shop
Email: Contact@vegale.shop
Phone: +1 650-280-4866
Business Address: 624 S Chester St, Little Rock, AR 72201, United States